EUREST
The Company
Eurest is Australia’s leading provider of catering services. Eurest operates in more than 600 sites and employs 9,000 staff.
The Business
A corporate intranet providing supply chain management, financial management and payroll services for over 8,000 employees in sites as diverse as Sydney Cricket Ground, Taronga Zoo, corporate canteens, off shore oil rigs, aged care and educational facilities.
Critical Issues
Eurest’s business runs on the very systems that Hostworks manages. 24 hour availability and performance are mission critical to Eurest.
Hostworks Solution
Hostworks manages a complex range of technologies to ensure the availability of Eurest’s mission critical enterprise applications 24 x 7. This allows Eurest to operate with a small IT team focused on enhancing their business results.
Unique Services
· Management up to and including Oracle database level
· Working in partnership with Oracle to support Australia’s first Oracle Outsourcing application management service
· Architecture consulting services
· Capacity planning
· SAN management
· Multiple frame and ISDN connections
Primary Benefits
· Guaranteed availability
· Rapid deployment
· Minimal management
· Simple, fixed monthly fee
“At Eurest, we have achieved great success through focusing on our core business. Hostworks is an invaluable partner ensuring that our mission critical applications remain available at all times. Hostworks technical expertise and dedication has been exemplary and a strong point in the success of our relationship”. Rick Haywood, Information Systems Manager, Eurest (Australia) Pty Ltd.
NINEMSN
Business Need
Managing Australia’s most popular Internet portal of some 50 major sites, including the on-line presence of the Nine Network television programs (Sixty Minutes, the Footy Show, Getaway and Good Medicin), the Australian Consolidated Press magazines (Cosmopolitan, Ralph and Cleo), and the Australian Cricket Board’s Baggygreen.com.au.
Critical Issues
24 hour availability and performance with user loads exceeding 5.7 million unique visitors per month.
Hostworks Solution
Hostworks manages the availability and performance of all elements of ninemsn’s hosting needs under strict service level agreements. Hostworks manages the data centre operation from the hardware and software platform leaving ninemsn free to focus on website creation, deployment and revenue creation.
Unique Services
· Managing ad software platform
· Chat server management
· Streaming services
· Dedicated publishing link access
Primary Benefits
- Reduced costs
- Enhanced facilities
- Stringent service level agreements
- Guaranteed availability
- Substantially reduced costs from Hostworks’ economies of scale
- Deep technical expertise proactively managing ninemsn’s systems 24 x 7